GDPR Compliance Policy
At Horizon Printer Solutions, we are committed to protecting the privacy and personal data of our users in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy outlines how we collect, process, store, and protect your personal data.
1. Data Controller Information
Horizon Printer Solutions is the data controller responsible for your personal data. If you have any questions or concerns about how we handle your data, please contact us:
Company Name: Horizon Printer Solutions
Email: support@horizonprintersolutions.tech
Phone: +1(805) 918-8773
Website: https://horizonprintersolutions.com
2. Information We Collect
We collect personal data in the following ways:
Information You Provide: Name, email address, phone number, billing details, and any other details you submit when contacting us or using our services.
Automated Data Collection: IP address, browser type, cookies, and tracking data to enhance user experience and site functionality.
3. Lawful Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Consent: When you provide explicit consent for data collection (e.g., signing up for newsletters).
Contractual Necessity: When data is required to fulfill a service agreement or transaction.
Legal Obligation: When we are required to process data for legal or regulatory compliance.
Legitimate Interests: When processing is necessary for our business interests, such as improving our services, fraud prevention, and customer support.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
To provide and improve our services
To process payments and fulfill orders
To communicate with you regarding inquiries, support, and updates
To comply with legal and regulatory requirements
To analyze website performance and user engagement
5. Data Sharing and Third-Party Disclosure
We do not sell, rent, or trade your personal data. However, we may share data with:
Service Providers: Payment processors, IT support, and marketing platforms that help operate our business.
Legal Authorities: If required by law or for fraud prevention purposes.
All third parties comply with GDPR regulations and process data securely.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Data may be retained longer to comply with legal obligations or dispute resolution.
7. Your Rights Under GDPR
As an EU resident, you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Request deletion of your data when it is no longer necessary.
Right to Restriction of Processing: Request limited use of your data under certain conditions.
Right to Data Portability: Request your data in a structured format for transfer to another service.
Right to Object: Object to data processing for direct marketing or legitimate interest purposes.
Right to Withdraw Consent: Withdraw consent at any time if processing is based on your consent.
To exercise your rights, contact us at support@horizonprintersolutions.tech.
8. Data Security
We implement strict security measures, including encryption, access control, and regular security audits, to protect your personal data. However, no system is entirely secure, and we encourage users to take precautions when sharing sensitive information online.
9. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or data protection agreements with third parties.
10. Cookies and Tracking Technologies
We use cookies to enhance website functionality and analyze traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
11. Changes to This Policy
We may update this GDPR policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
12. Contact Information
If you have any questions about this GDPR policy or how we process your data, please contact us:
Email: support@horizonprintersolutions.tech
Phone: +1(805) 918-8773
Website: https://horizonprintersolutions.com